This Privacy Policy explains how SearchToLoan collects, uses, shares and protects your personal data when you use our loan matching service. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
For the purposes of data protection law, the data controller is SearchToLoan, Suite 402, Canary Wharf Business Centre, 25 Canada Square, London E14 5LQ, United Kingdom.
2. Data we collect
- Identity and contact details: full name, email address, phone number, country.
- Financial information you provide: requested loan amount, term, purpose, employment status and income.
- Any additional information you include in the message field.
- Technical data such as your IP address and cookie data (see our Cookie Policy).
3. How we use your data
- To match your request with suitable third-party lenders and credit brokers.
- To contact you about your request and our services.
- To operate, maintain and improve our website and service.
- To comply with our legal and regulatory obligations.
4. Legal basis for processing
We process your data on the basis of your consent (which you give when submitting the form), our legitimate interests in operating and improving our service, and to comply with legal obligations. You may withdraw your consent at any time by contacting us.
5. Sharing your data
To provide our matching service, we share the information necessary to introduce you with selected third-party lenders and credit brokers. Once shared, those lenders act as independent data controllers and process your data under their own privacy policies. We may also share data with service providers who help us run our website, and with authorities where required by law. We do not sell your personal data.
6. Data retention
We keep your personal data only for as long as necessary for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
7. Your rights
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request erasure of your data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
9. Contact us
For any privacy questions or to exercise your rights, please contact SearchToLoan at Suite 402, Canary Wharf Business Centre, 25 Canada Square, London E14 5LQ, United Kingdom.